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Effective Date: September 25, 2024 Last Updated: September 25, 2024
Privacy Policy Last updated on October 14, 2024
This privacy notice for Cantaloupe Technologies Corporation ("we," "us," or "our") describes how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@cantaloupe.ai.
This summary provides key points from our privacy notice, but you can find out more details by reviewing the full policy below.
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
We do not process sensitive information.
Payment Data We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.
We process your personal information for various reasons, including:
We may share your information in specific situations, such as:
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize such information. If this is not possible, we will securely store your personal information until deletion is possible.
We aim to protect your personal information through a system of organizational and technical security measures. However, no transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise that hackers or cybercriminals will not be able to improperly access, steal, or modify your information.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
You may review, change, or terminate your account at any time by contacting us. Depending on your location, you may also have the right to request access to, change, or delete your personal information. To access, change or delete your data, contact help@trycantaloupe.com.
We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
California residents have specific rights regarding access to their personal information. For more details, please refer to the full privacy policy.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
If you have questions or comments about this notice, you may email us at hello@cantaloupe.ai or contact us by post at:
Cantaloupe Technologies Corporation 1234 Startup Street, Suite 101 Austin, TX 78701 United States
To request to review, update, or delete your personal information, please contact us via help@trycantaloupe.com
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Cantaloupe AI | New Orleans, LA | Austin, TX